Split Poly & PEX Pipe in Sydney
Split poly and PEX pipe repair in Sydney: one corner of the front lawn has stayed soft for a fortnight without rain, the bill has jumped, and the meter is still ticking with every tap closed.
Tell us what's happening
The short answer
A split poly or PEX pipe is repaired by finding the fault, cutting out the damaged length and joining new pipe in. We locate it first, so only one small hole is dug.
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- Turn the water off at the stop tap beside the meter.
- Stop flushing, showering and running the washing machine if sewage is coming up.
- Keep children and pets away from any sewage overflow.
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What happens when you get in touch
Step 1: Call or book online
Tell us what is happening. We ask the right questions and book a time that suits you.
Step 2: We find the cause
A licensed plumber diagnoses it properly, with a drain camera, leak detection or a pressure test where it helps.
Step 3: A fixed price, agreed first
You agree the price before any work starts. We quote the job, not the hour, so there are no surprise charges.
Step 4: Done right, guaranteed
We finish the job, clean up, and back our workmanship with a lifetime labour guarantee.
Step 5: You know the price first
The figure for the whole job, in writing, before anyone starts. That figure is what turns up on the invoice.
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Questions and answers
A clamp holds for a little while at mains pressure and then tends to weep around the edges again. Trimming the damaged length out and joining new pipe in is what actually ends it.
Usually one hole about the size of a laundry basket, directly over the fault, because we locate it before the shovel comes off the truck. Turf and pavers lift in pieces and go back down.
Plastic absorbs the sound of the leak, so it does not carry far along the pipe or up through the ground. We use listening to narrow the area and tracer gas to pinpoint it.
If it is one split from a spade, no. If the pipe is brittle, cracks when you bend it, or has been repaired several times, a new service saves you the next dig. We tell you which it is and price both.
A weeping fitting can let go completely, so turn the water off at the meter if it is getting worse, and have it looked at soon. It is usually a short repair.
The pipe from Sydney Water's connection to your house is yours, even outside your boundary. If the leak is between the main and the meter and less than one metre inside the boundary, Sydney Water may repair it as a courtesy.
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Call us now, or send the form and we will come back to you.
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