Drain Report for Insurance & Strata in Sydney
CCTV drain reports for insurance and strata in Sydney: the assessor has asked for evidence, the strata manager says it's your lot, and neither will move on an opinion from a torch.
Tell us what's happening
The short answer
A CCTV drain report gives your insurer or strata manager dated footage of the pipe, with the fault's position and distance from the entry point.
How it works
Step 1: Call or book online
Tell us what is happening. We ask the right questions and book a time that suits you.
Step 2: We find the cause
A licensed plumber diagnoses it properly, with a drain camera, leak detection or a pressure test where it helps.
Step 3: A fixed price, agreed first
You agree the price before any work starts. We quote the job, not the hour, so there are no surprise charges.
Step 4: Done right, guaranteed
We finish the job, clean up, and back our workmanship with a lifetime labour guarantee.
Step 5: You know the price first
The figure for the whole job, in writing, before anyone starts. That figure is what turns up on the invoice.
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Questions and answers
Assessors generally want to see the line themselves, and footage with the entry point, the distance and the date is the form most ask for. How the claim is decided is up to the insurer, so check what yours needs before we film.
Common property pipework is usually the owners corporation's and anything serving only your lot is usually yours, but the by-laws and the strata plan decide it. The footage shows where the break physically sits.
We send it to you, and you pass it on or tell us who to copy in. That keeps you in control of your own claim.
If it is blocked, yes, because the camera can't see through standing water. We record what we find as we clear it.
We say so in the findings and report it to Sydney Water from site where it applies, which is also what a reimbursement claim needs.
It depends on the number of lines, access and how detailed the written findings need to be. The price is agreed in writing before we film.
Tell us about your job
Call us now, or send the form and we will come back to you.
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